Crisis Hotline 972.276.0057ESCAPE to GOOGLE

Services and Programs

The programs and services offered at Hope’s Door New Beginning Center are designed to empower those affected by intimate partner and family violence to break the cycle of abuse. Thanks to the generosity of our donors and supporters, all services to survivors are offered free of charge.

If you are in immediate danger, call 911.

To reach our 24-hour crisis line, call 972.276.0057.

For access to counseling and intervention services, call 972.422.2911 (Plano location) or 972.276.0423 (Garland location)

Learn more about each of the services and programs offered at Hope’s Door New Beginning Center below…

Battering Intervention and Prevention Program (BIPP) – Garland and Plano

BIPP is a class for family violence offenders in which offenders are held accountable for past abusive behavior and taught the fundamentals of leading healthy, nonviolent relationships. Our two BIPP locations work directly with offenders, both men and women, to enhance the safety of family violence victims and their children by challenging ingrained beliefs and entitlement. BIPP provides a designated criminal justice response to family violence; offenders are usually mandated to attend BIPP by a judge or CPS.

Individual and Group Counseling for Adults – Garland and Plano Outreach

Hope’s Door New Beginning Center offers free group and individual counseling services to individuals (men, women and children) who are affected by intimate partner and family violence.  All counseling services are provided by Licensed Professional Counselors, Licensed Social Workers, LPC-Interns, LMFT-Associates, and Master Level Interns.  Group counseling sessions are offered weekly and individual sessions are offered by appointment.  We are also proud to provide services for members of the LGBTQ community. 

Children’s Program – Garland and Plano Outreach

The purpose of Hope’s Door New Beginning Center’s children’s services is to support children and adolescents healing from family violence.  A variety of treatment methods are used at Hope’s Door New Beginning Center based on each child’s emotional, psychological, and developmental needs including:

  • Play Therapy
  • Activity/Talk Therapy
  • Group Therapy

Emergency Shelters – Garland and Plano Locations

We have two warm and comfortable locations that can house a total of 55 women and children. Women and their children may stay at the shelter for up to 90 days. During their shelter stay, residents are provided with all the essentials of daily living including food and clothing. Male victims are given shelter at a local hotel and provided with the same services.

Transitional Housing Program

This program provides up to 2 years rental assistance along with case management and life skills workshops. The main goal of the program is to be able to enable clients to stay in their home and be self-sufficient once they have completed the program.

Legal Advocacy Program – Available to clients at all locations

Hope’s Door New Beginning Center has a staff attorney and a legal assistant to provide help with completing Crime Victims Compensation and Address Confidentiality applications, Protective Orders, and general guidance through the legal system for any family violence issues. Clients can receive assistance in self-representation as well as possible full representation depending on the circumstances of their individual case.

Project Hope

Project Hope is a two-hour education class for anyone wishing to pursue an affidavit of non-prosecution (drop charges) for a domestic violence crime. Classes are also available for minors and non-English speakers. This class is provided in partnership with the office of the Collin County District Attorney.

Community Education

The Community Education Program raises public awareness about domestic and family violence through speaking engagements, panel discussions, conference presentations, community events, newsletters, printed articles, and media appearances. Professional training is conducted for area police officers, social workers, nurses, physicians, and other professionals.  Teen Dating Violence Prevention and Awareness presentations are also given at schools in the area.

LGBTQ Services

Hope’s Door New Beginning Center is a resource for individuals identifying as LGBTQ experiencing intimate partner or family violence through our prevention and intervention programs, counseling, and shelter. 

Sexual Assault Program – Garland and Plano Outreach
The Sexual Assault Program offers individual counseling for both adult and child victims of both domestic violence and sexual assault. We also offer a Women’s Empowerment group at our Plano location. The group educates women on physical and sexual abuse and creates a healing community by providing recovery services within a group format.

Case Management
– Garland and Plano Outreach and Both Shelter Locations
The Case Management program provides assistance in obtaining government benefits, deposit waivers, and vouchers for clothing and furniture, and provides referrals to other organizations and services, as well as additional advocacy and support that a client may need.