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Mission & History

Mission & History

The mission of Hope’s Door New Beginning Center is to offer intervention and prevention services to individuals and families affected by intimate partner and family violence and to provide education programs that enhance the community’s capacity to respond.

Hope’s Door, located in Plano, was established in 1985 as the result of a local needs assessment study commissioned by the Junior League of Plano. At that time, Collin County was the only densely populated area without a full-service shelter for victims of domestic violence. While searching for a permanent facility to house the shelter, Hope’s Door offered safe shelter to victims of abuse using community hotels and a 24-hour crisis line.

New Beginning Center, located in Garland, was established in 1983 by the members of the Garland Service League and initially provided women’s counseling services. Over time, New Beginning Center offered more extensive counseling services and added an emergency shelter, services for children and adolescents, an education center, and a Battering Intervention and Prevention Program (BIPP). The New Beginning Center emergency shelter opened in 1998, adding a fully staffed 24-hour crisis hotline.

In 2016, the organizations merged to form Hope’s Door New Beginning Center and continues to provide services in Dallas, Garland, Plano, and the surrounding counties in North Texas.

In 2017, Hope’s Door New Beginning Center helped victims of domestic violence and their children by:

  • Answering 5854 hotline calls.
  • Housing 470 adults and children in our emergency shelters.
  • Providing transitional housing to 150 families.
  • Providing individual and group counseling to 1496 adults and 908 children.
  • Assisting 498 survivors through the legal process.